Privacy Policy for The Blue Boho PTY(Ltd)
Effective Date: 1 December 2024
This Privacy Policy governs the manner in which The Blue Boho PTY(Ltd) (“we,” “our,” or “us”) collects, uses, stores, and protects personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) and applicable South African laws. By accessing or using our website, https://theblueboho.co.za/ (“the Website”), you agree to the terms outlined herein.
1. Collection of Personal Information
We collect the following categories of personal information:
- Names
- Email addresses
- Phone numbers
2. Methods of Collection
We collect personal information through:
- Contact Forms: When users complete and submit contact forms on the Website, we collect names and email addresses.
- Phone and WhatsApp Links: Users who interact with call-to-action buttons linked to phone calls or WhatsApp chats indirectly provide phone numbers. The Website does not store this information; however, it may be manually retained by the company through call logs or WhatsApp chat records.
3. Purpose of Collection
Personal information is collected and processed for the following purposes:
- To provide customer service and respond to user inquiries.
- For internal record-keeping purposes.
- To identify trends and improve the delivery of our services.
4. Disclosure of Personal Information
We do not share personal information with any third parties outside of The Blue Boho PTY(Ltd).
5. Data Storage and Security Measures
Personal information is stored on secure international servers used to host the Website. We implement industry-standard security measures to safeguard data, including:
- SSL encryption
- Cloudflare basic protection
- Wordfence security
While we endeavor to protect personal information, no data transmission or storage system can guarantee absolute security.
6. Data Retention and User Rights
- Retention: Personal data is retained indefinitely unless the user submits a valid request for deletion. Retention supports customer service and record-keeping objectives.
- Access and Deletion: Users may request the deletion of their personal data by contacting us via email at [email protected].
- Direct Access: The Website does not facilitate direct user access to personal information as it lacks client login functionality.
7. Cookies and Tracking Technologies
The Website utilises cookies and standard tracking technologies inherent to WordPress sites. These tools are used for analytics, functionality, and user experience enhancement.
8. Marketing and Promotional Practices
We do not engage in direct marketing through email or SMS. However, users whose contact numbers are saved by the company and who have stored the company’s number may view promotional material through WhatsApp status updates.
To opt out of such promotional material, users may delete the company’s contact number from their devices.
9. Minors
The collection of personal information from minors is neither intended nor knowingly undertaken. Should a minor inadvertently provide personal information through the Website, such data will be retained unknowingly. Parents or guardians may request its deletion by contacting us at [email protected].
10. Policy Modifications
This Privacy Policy is subject to modification at the discretion of The Blue Boho PTY(Ltd) without prior notification. Updated policies will be published on the Website and will take immediate effect upon publication.
11. Contact Information
For questions regarding this Privacy Policy or to make a data-related request, users may contact us as follows:
- Phone: 071 901 8206
- Email: [email protected]
By accessing or using the Website, you acknowledge and accept the terms of this Privacy Policy.